How do I get a copy of my receipt?
Quick Answer
Need proof that you actually paid for your daring escape adventure? We've got you covered! Ask the AI Support chat on our homepage or our Contact and Support page for your receipt. Give it your booking number (the # in the subject line of your confirmation email) and the email address you booked or paid with, and it hands you a button that opens your official Stripe receipt, ready to download or print. It's like a treasure hunt, but way easier and with a guaranteed win at the end! Prefer a human? Call or email us and we'll send it over.
Detailed Information
How to Get Your Payment Receipt:
Ask the AI Support Chat:
- Open the AI Support chat on our homepage or our Contact and Support page
- Ask for your receipt, with your booking number and the email address you booked or paid with
- Press View receipt on the card the chat shows you
- Stripe's receipt page opens, where you can download or print it
Finding Your Booking Number:
- It's the # in the subject line of your booking confirmation email
- It's a number like "1222"
- The email arrives right after you pay
- Can't find it? Check your spam or junk folder
Good to Know:
- Any email address on the payment works: the one you booked with or the one you paid with
- Payments made in cash or with a gift card don't have an online receipt
- A new payment can take a few minutes to show up
- Receipt links work for 30 days, so ask the chat again any time for a fresh one
For Tax or Expense Reporting:
- Stripe receipts are accepted by most accounting departments
- They include all the transaction details
- They can be printed or saved as a PDF
- They're valid proof of purchase for reimbursement
Prefer a Human? Call us at (971) 433-2120 or email escapetech@escapetech.rocks with your booking details, and we'll send your receipt within 1 business day.