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What happens if we are late for our reservation?
Quick Answer
Well, we might consider inviting you to the exclusive club of 'Doomed Escape Artists.' It's a pretty unique experience where you get a fraction of the time to solve the same number of brain-sizzling riddles. Kind of like a reality show where you're both the contestant and the comic relief! We highly recommend the '15-minute Early Birds Club' instead - way less pressure and significantly fewer doomed endings. Plus, you'll actually have a chance to escape!
Detailed Information
Late Arrival Policy:
Impact of Being Late:
- Your 60-minute game time starts at scheduled time
- 10 minutes late = only 50 minutes to play
- No time extensions available
- Same price regardless of time used
Grace Period:
- 5 minutes: No significant impact
- 10 minutes: Rushed briefing, reduced game time
- 15+ minutes: Seriously compromised experience
- 20+ minutes: May not be admitted
Why We Can't Extend Time:
- Next group is scheduled immediately after
- Staff schedules are fixed
- Room reset time is required
If You're Running Late:
- Call us immediately
- We might be able to reschedule (if available)
- No guarantee of accommodation
Recommended Arrival:
- 15 minutes early (optimal)
- Time for parking
- Complete waivers
- Use restrooms
- Get briefing without rush
Traffic Considerations:
- Downtown parking can be challenging
- Account for weather conditions
- Weekend events affect parking
- Allow extra time for first visit
Group Arrivals:
- If some members are late, we can start briefing others
- Late arrivals can join if within 10 minutes
- Whole group late = reduced time for everyone
Arriving early ensures you get the full experience you paid for!