Back to all FAQs
Are the facilities and experiences handicap accessible?
Quick Answer
Yes. Our experiences can be enjoyed by those with mobility and hearing limitations.
Detailed Information
Accessibility Information:
Mobility Accessibility:
- All rooms are wheelchair accessible
- No stairs or elevated platforms required
- Wide doorways accommodate wheelchairs
- Puzzles at various heights
- Team members can assist with physical elements
Visual Considerations:
- Well-lit rooms (except Save the Asylum)
- High contrast puzzle elements
- Team members can describe visual elements
- Game Masters can provide verbal descriptions
Hearing Accessibility:
- Most puzzles are visual/tactile
- Audio clues have visual alternatives
- Game Masters can provide written hints
- Team members can relay audio information
Cognitive Accessibility:
- Unlimited hints available
- Game Masters adapt to group needs
- No penalties for asking questions
- Flexible approach to different abilities
Service Animals:
- Service animals welcome
- Not recommended for Save the Asylum (dark/loud)
- Please inform us when booking
What to Tell Us:
- Specific accessibility needs when booking
- Any accommodations required
- Concerns about particular elements
Room-Specific Notes:
- Save the Asylum: Darker lighting may be challenging
- All other rooms: Fully accessible
Our Commitment:
- Everyone should enjoy escape rooms
- We'll make reasonable accommodations
- Staff trained in accessibility assistance
- Call ahead to discuss specific needs
We strive to make our experiences inclusive and enjoyable for everyone!